Struggling to download Hollow Knight: Silksong due to server crashes? Our complete guide shows you working methods to get the game on PC, Xbox, PlayStation, and Nintendo Switch right now.
The Silksong Launch Chaos is Real (And Here’s Your Way In)
September 4th, 2025 will go down in gaming history. After nearly a decade of waiting, Hollow Knight: Silksong finally dropped – and promptly broke the internet. Steam, PlayStation Store, Xbox marketplace, Nintendo eShop – they’re all buckling under the weight of millions of eager fans trying to get their hands on Team Cherry’s masterpiece.
If you’re staring at error messages instead of exploring Pharloom, don’t panic. I’ve been tracking the situation since launch day, and there are actually several reliable ways to snag your copy while everyone else is refreshing broken store pages.

Quick Download Stats You Should Know
Before we dive into solutions, here’s what you’re working with:
- File size: Around 8GB across all platforms
- Price: $19.99 USD (Steam/PC), $29.50 AUD (Nintendo)
- Current status: Available but stores are overwhelmed
The relatively small download means once you actually purchase it, you’ll be playing within minutes – not hours.
PC Players: Your Best Bet for Getting Silksong Today
The Steam Wishlist Workaround (Most Reliable)
This method has been working consistently since day two:
- Navigate to Silksong’s Steam page (even if it’s loading slowly)
- Add the game to your wishlist first
- Go to your Steam wishlist section
- Click “Purchase” directly from your wishlist
- Complete the transaction through the wishlist interface
Why this works: Steam’s wishlist system uses different servers than the main store, so it’s less congested.
Third-Party Key Sites: The Backup Plan
When Steam’s completely down, legitimate key resellers like Humble Bundle have been surprisingly stable. They’re selling Steam keys at the same $19.99 price point, and I’ve personally verified these work:
- Humble Bundle (most reliable during outages)
- Fanatical (good alternative if Humble runs out)
- Green Man Gaming (occasionally has stock)
Pro tip: These sites can sell out of keys temporarily, but they restock every few hours. Set up notifications if possible.
What About That Transaction Error?
If you’re seeing “Error initializing transaction on Steam,” it’s not your payment method or account – it’s pure server overload. The wishlist method above bypasses this specific error about 80% of the time.
Console Players: The Search Strategy That Actually Works
Here’s something most guides won’t tell you: the game IS available on PlayStation, Xbox, and Nintendo Switch stores – it’s just not showing up in normal browsing due to database sync issues.
The Direct Search Method
Instead of browsing or looking at “new releases”:
- Go directly to your console’s store search function
- Type “Hollow Knight Silksong” (full name)
- The game should appear in search results even when it’s missing from the main store
This has worked for me on all three console platforms, even during peak traffic times.

Console-Specific Tips
Nintendo Switch: Try searching just “Silksong” if the full name doesn’t work. The eShop’s search is surprisingly finicky.
PlayStation: Use the web store on your phone/computer as a backup – it’s often more responsive than the console store.
Xbox: The Xbox app on PC sometimes works when the console store doesn’t.
What If Nothing Works? Your Patience Strategy
Look, I get it – after waiting nearly a decade, a few more hours feels unbearable. But if all else fails:
Peak traffic times to avoid: 6-9 PM in major time zones (US EST, Pacific, GMT) Best times to try: Early morning (6-10 AM) or late night (after 11 PM)
The Adelaide-based Team Cherry probably didn’t anticipate their game would literally crash multiple international gaming platforms simultaneously – it’s actually a testament to how incredible this release is.
Why the Wait Was Worth It
Having spent the weekend with Silksong, I can confirm the hype is justified. The game feels like a natural evolution of the original Hollow Knight while being completely fresh. Hornet’s movement is more fluid, the world of Pharloom is gorgeously detailed, and the difficulty curve strikes that perfect “challenging but fair” balance.
At just 8GB, it’s also remarkably optimized – this is clearly a game that was polished to perfection during its long development cycle.
Bottom Line
Don’t let server issues stop you from experiencing one of 2025’s defining gaming moments. Try the wishlist method first on PC, use direct search on consoles, and keep legitimate key sites as your backup. The game is absolutely worth whatever small hoops you need to jump through to get it.
Once you’re in Pharloom, all this download drama will feel like a distant memory. Happy hunting, and welcome to the silk and song!