Effective Date: January 20, 2025
At Gaming ProMax, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, including our website, applications, and related features (collectively referred to as “Services”). By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information to provide and improve our Services, as well as to communicate with you effectively. The types of information we may collect include:
1. Information You Provide
- Account Information: When you create an account, we collect your name, email address, username, password, and other details you choose to provide.
- Payment Information: If you make a purchase, we collect payment details, such as your billing address and credit/debit card information. Payments are processed securely through third-party providers.
- Communication Data: Information you provide when contacting customer support or participating in surveys.
2. Automatically Collected Information
- Device Information: Includes your device type, operating system, and browser type.
- Usage Data: Details about how you interact with our Services, such as features accessed, time spent, and pages visited.
- IP Address and Location Data: Used for security, personalization, and analytics.
3. Third-Party Information
We may collect information from third parties, such as social media platforms, if you choose to link your account or engage with us on those platforms.
How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Improve Services:
- Personalize your gaming experience.
- Process transactions and send confirmations.
- Deliver updates, security alerts, and support.
- To Communicate with You:
- Respond to inquiries and provide customer support.
- Send promotional offers and updates (with your consent).
- For Security and Legal Compliance:
- Detect and prevent fraudulent activities.
- Comply with legal obligations.
- For Analytics and Research:
- Analyze trends and user behavior to improve our Services.
Sharing Your Information
We do not sell your personal information. However, we may share your information under these circumstances:
- With Service Providers:
- Third-party providers assisting with payment processing, data analysis, and customer support.
- For Legal Reasons:
- If required by law or to protect the rights, safety, and property of Gaming ProMax or others.
- With Your Consent:
- If you authorize us to share your information.
Your Choices and Rights
You have the right to:
- Access and Update: Review and update your account information.
- Opt-Out: Choose not to receive promotional emails by following the unsubscribe instructions.
- Data Deletion: Request deletion of your account and associated data, subject to legal obligations.
To exercise these rights, contact us at [email protected].
Data Security
We implement industry-standard security measures to protect your information. However, no system is entirely secure. Please notify us immediately if you suspect unauthorized access to your account.
Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If we discover such information has been collected, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with the “Effective Date” updated. Continued use of our Services after changes signifies your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Gaming ProMax
Email: [email protected]
Address: Electronic City, Bengaluru, Karnataka, India – 560100
Thank you for trusting Gaming ProMax with your information!